Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. There are certain times of the day such as breakfast and early evening when they can be very busy. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! By continuing to browse the site you agree to our use of cookies. To find out more, please. Cost includes $12.95 plus applicable local sales tax. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. To find out more, please, Traveling with a group of people? The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Improve earnings, maximize rewards and track progress toward dream trips. Another thing to consider doing is to fill out Hero cards for the workers. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Makes reservations for evening shows and other entertainment options. Draw a bath with bubble bath or flower petals. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Case in point: Norwegian Cruise Line offers butler service in The Haven suites.
the escort onto the ship has failed both times we sailed in suites. Tomorrow could be a plate of hand-made chocolates or a canap assortment. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. I didn't ask for any other meals in our room on that, or any other cruises. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. Look for the connecting stateroom icon. Your daughter's Quinceaera is a special event in life. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. After the party, they will clean your suite while you enjoy the ship. A line-by-line guide. This applies even at Tender ports. But if you're cruising The Haven, you're in for a special treat. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. If the ID card is bad it gets worse. Many cruise ships don't have any concierges or butlers at all. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Your butler will also remember your preferences and attend to your every need. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. LauraS Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Celebrity Cruises is one of those lines that offer both concierge and butler service. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. 19952023, The Independent Traveler, Inc. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Learn more. LOL! Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. hoping our third time in april actually results in an escort! Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. On our last cruise the butler arranged dinner in our room for us. Some have just concierges but no butlers. We expected beggars on the streets of the big cities but not on the ship. Fine linens, feather duvet on stateroom beds, and a pillow menu. I would have found that to be unacceptable too. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Explain the pillow menu and deliver your selections to the room. CC Help Jenn They're pretty spectacular! The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. They also explain how you access certain parts of the ship so, for . The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. From here, the sky is quite litterally the limit. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed.
Everything You Need to Know About the Haven on Norwegian Prima Your butler is there to make it happen. Another important role that many people like having a butler for is handling all the details for a private party in their suite. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Have your butler arrange a culinary feast in your dining area. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Seldom travelers may not get enough value to warrant the cost. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Any discussion of tipping on a cruise will bring out a wide variety of opinions. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. 574 sq. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Related: 21 tips and tricks to make your cruise go more smoothly. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise?