But they are still charging for the services however, we are not receiving the service they claim to deliver. My service has been terrible. I have an LGK 30. We wanted to reduce our bill and switched over from AT&T. Service has been okay, at times spotty and frequently slow downloading. Add me. Now Im paying for a $900 5G capable phone that SUCKS! I hate this this service. A cyberattack launched against T-Mobile exposed the personal data, including social security numbers, of at least 47 million current, former, and prospective customers. I have been with t-mobile almost 20year. The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. administrator or law firm. A dedicated page on T-Mobiles site has also been set up to provide more information and allow people to sign up for free identity theft protection services. Since the merge with sprint and t mobile my service is horrible. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. who says he received 50 unwanted calls from T-Mobile and its affiliates chasing down a strangers unpaid debt. And no means to replace them. P.O. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. Contact us now for a confidential evaluation of your potential claims. T-Mobile has agreed to pay $350 million to settle multiple class-action suits stemming from a data breach disclosed last year affecting tens of millions of people. The website I go to online are coming up not secure . ","acceptedAnswer":{"@type":"Answer","text":" We have been T-Mobile customers since 2018. Dan Avery Jan. 24, 2023 10:00 a.m. PT 3 min. Long story short had to call every month to have my bill corrected. ","acceptedAnswer":{"@type":"Answer","text":" A man has been forced into arbitration with T-Mobile after alleging the company launched a 5G network without telling customers it planned to shut down older networks and didnt address network incompatibilities for certain phones. A data leak at T-Mobile has allegedly affected 40 million customers. One day I was dialing out on the phone and I could hear the other phone ringing. Was not recompence for security breach. No money was not going to be in the until 3 that when it got crazy. Over 53 million T-Mobile customers have been affected by the cyber security attack. "}},{"@type":"Question","name":"Can you sue a company for data breach? My answer was why should I pay a bill for no service? Chicago, IL 60602 Please add me to the list of Plaintiffs on the Moreno case! Oh yes 12 hours and it gets old because once you stop, the conversation ends and they stop talking to you but it takes them so long to respond because theres so many People. ","acceptedAnswer":{"@type":"Answer","text":" Hes seeking certification of the class action, an injunction, fees, costs, monetary relief and a jury trial. Please add me I have horrible service for months now. They tried to sell there WIFI service but would be useless if you cant get phone service. If you're ready to file a lawsuit against T-Mobile, don't look for a class action lawsuit. Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. In result I received that month free and they told me I had to get a new phoneWoww. These lawsuits allow them to get damages for their pain and suffering. Had wonderful service. Not only has no one been getting 5G, I cannot get any service through Sprint. Add me too please ! How do I get on this class action law suit? They got more done in a few weeks than I did in over two years. Store said theyve been dealing with it almost a year? You can see our complete guide to filing a small claims T-Mobile lawsuit. They will not give refund after I did not receive service. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. I am not a lawyer and cannot answer this question."}}]}. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. Im still paying this phone! They admit it is due to the tower changes after 4 calls say our phones are too old. Need help i get sick every month when i have to talk to a representative from Tmobile. So if I pay more for the service that I already dont get it might get better according to them. I even had a T-mobile printout that showed the $200 credit amount that should have been added to my account but upon calling T-mobile customer service they would not acknowledge or accept what was on there letterhead form one of their stores. I have two LG tablets and an iPad that no longer have service and I still have to pay the monthly lease. If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. So Im paying on a phone that doesnt work and my thing was just like electricity if you got electricity to your house and all of a sudden the wind blows and you lose electricity, your meter stops and your meter does not go up anymore until the service gets corrected which means thats what Sprint /T-Mobile should be doing until they get it corrected. Every month it goes up. Please keep in mind that Top Class Actions is neither a legal firm or a settlement administrator. Thank you. Please add me also. Its caused me so much grief. T-mobile service is terrible. The following day, T-Mobile officially announced that it suffered a cyberattack. I believe the phone was refurbished and/or. If youre ready to file a lawsuit against T-Mobile, dont look for a class action lawsuit. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. Our service doesnt exist were we live. Start your claim now! With none in my home or job, Im in the middle of the city and have internet go out all the time. Add meto the list! Sign me up! P (724) 656-1555 I have written FCC about 40 or 50 times with no results. When I receive calls or call out. They refused to compensate us for having inoperable phones & service. F (412) 231-0246, Administrative Office The article does not contain contact information. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . If that doesnt sound like your deal, FairShakes simple, easy-to-use interface allows you to start a claim just by entering a few details online. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. I got a message stating that it was 2 many devices connected. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. Please add me I have had this happen with T-Mobile just recently, Your email address will not be published. It is nerve wracking. Supposedly was to have unlimited 5g when recently switched from metro pcs on all 4 devices. How do I join this action? They even cut down on 4G make both of my phone uselsss. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. Read About More Class Action Lawsuits & Class Action Settlements: Myself and 20 others were without service.. please send information to join suit.. Sign me up. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. It has been reported that information as sensitive as Social Security numbers, dates of birth and drivers license numbers were stolen in the breach. Tmobile is terrible. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. T-Mobile has reportedly suffered five recent data breaches. iPhone 7s and I got this hunk of junk. So many drop calls no service. I took my card off. T-mobile sucks and sprint should have never joined with them. By clicking Sign up, you agree to receive marketing emails from Insider I told you this I filled out Start A Class Action Lawsuit back in 2021 and never heard back from anyone. It sits on a table. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. Tech websites noted the inoperability of Sprints 5G-enabled devices, including the OnePlus 7 5G, on the network, the lawsuit states. According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. add me. The seller is privately offering the rest of the breached information. Mine goes only to 4 g. Add me please and thank you. Claiming the phones were damaged (not) my point is they give you 15 days to return defective devices but they wait 6,7 months to say devices were damaged. Add me. ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. I have been a customer with sprint now T-Mobile for more than 6 yrs. I had Sprint for many years. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. Oneplus 5g device. Not getting texts calls etc in DMV area for almost a week. Then all of a sudden my name started the show up on caller ID. You will file your case yourself, may be able to represent yourself. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. Also, had our plan costs changed whenever they felt like doing it. All of the photographs on this page are of models, not clients. settlement administrator or your attorney for any updates regarding Add me please. They finally did send me a booster but it requires Wi-Fi and I have never had Wi-Fi capabilities at my home. On the 15 it pop up $95, due. In the process they make you have to purchase a new device to keep the service. was a Sprint customer for years. Youll file your own legal forms and documents and keep on top of the deadlines and proceedings yourself. The fine print of T-Mobiles contract wont allow class action lawsuits against T-Mobile. The FTC alleges that T-Mobile failed to protect its customers personal information and allowed hackers to steal it. T mobile over Charge me too I would like to be added to the lawsuit. An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. I had a perfectly working paid off phone. Horrible, horrible service. Our law firm may be able to help you obtain additional compensation through a legal claim, as well as force T-Mobile to improve its data protectionpractices. Sprint T-Mobile representative told me all of this after I had bought a Samsung due to the LG I had been broken more than once and on the second time it couldnt be repaired. Sounds like a scam to me. WHAT IS CONSUMER ARBITRATION? One of the phones I had, shut down A week or so before my contract was up. drop calls, wont let me call out, and family and friends say they call and goes straight to voice mail. FCC probably know my name by looking at my e- mail I have contacted them so many times. have been with T mobile for 7 years. F (724) 656-1556, 1350 Columbia Street I used to be defensive when people discovered I had Team Maybe as they would call it because I have a grandfathered account (Ive had Tmobile for 18 years). PLEASE ADD ME!! Best of the Best. Why????. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). The customer service would not help me at all they wanted me to buy other devices that would comply. He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. Attorneys Add me and I have more information on this 99 Representatives. In December 2021 I made a mobile phone purchase over the phone with T-Mobile. Add me to the list. Let us know in the comments. It took almost a week of investigation with the help of my TM business sales agent to discover this. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. The customer service was horrendous. 310-740-3401, Please add me. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. Selling 5G data plans, in particular, with a limited shelf life and devices unable to connect to existing 5G and other networks is a fraud on consumers, he says. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. If they dont win your claim, you dont pay. I literally asked them to take this phone and buy it back off for me. Terms and Conditions. This data breach affects more than 50 million current, former and prospective customers. Defendant has been unwilling to acknowledge the Defect, much less remedy it, and Plaintiff hereby seeks to correct that injustice.. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. Actions does not process claims and we cannot advise you on the They decive customers about 5g coverage and dont even have active towers in my area! Oh and I was called a liar too. Those affected have. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. Access your favorite topics in a personalized feed while you're on the go. Ive been a Sprint customer since 1985. Just last night I tried to access the internet with startpage. It's not right what Big Business can get away with if we let them. I never received the $200 credit for upgrade promised in store due to customer service error. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. Horrible service since t-mobile took over. The T-Mobile class action lawsuit is Jose Moreno, et al. 36 N. Jefferson Street Please add me. In my city we cannot get 5G due to being in a valley. Live at Matagorda Tx. Ive been a T-mobile customer for nearly 10 yrs. I am not a lawyer and cannot answer this question. I couldnt believe the Sprint system was no longer going to work and everyone on it had to get a new phone. Since the merger Ive had nothing but problems. Ok but then it says 20daus early. Did not have any problem with network. Plus very rude! I was having problems with the company for months. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. Sign up for notifications from Insider! I guess this is what you get when you are a long time customer. If you believe your data was breached, please fill out the form below and an attorney will further review your case. The company has just announced the terms of a settlement in a consolidated class action lawsuit, and it isn't cheap: $350 million to be split up by customers (and lawyers), plus $150. However, on Jan. 25, U.S. District Judge John H. Chun granted T-Mobiles motion to compel arbitration, stating Moreno had clearly agreed to four arbitration provisions when he became a customer. Always dropping calls or no service/network in certain places mainly my house or yard. My brother Cordel McGraw is having the same issues and wants to know I have trouble Day one. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. We dealt with this for 7 months before finally just giving in & paying off the bill just so we could switch services. My service has gone to almost nothing. Xeljanz. Said I didnt qualify for a booster and to wait for new tower to be fixed. We were upset about it. These are your options for making your complaint against T-Mobile official. On August 17, 2021, T-Mobile was alerted of an individual trying to sell stolen customer data in an online forum. All of arbitration claims made through FairShake are administered by the the American Arbitration Association (AAA). Unfortunately, T-Mobile did not provide direct notice to all former customers who were affected and instead elected to use substitute notice by posting a webpage with the message assume you are affected. If you are a former T-Mobile customer who did not receive notice, our law firm may be able to conduct an independent investigation for you to confirm if you were affected. Was sold entire internet package and for the last year have had nothing but trouble. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . that reports on class action lawsuits, class action settlements, Add me to the lawsuit. Im a metro psc by the mobile user for over 4 years and my phone is always messing up and no signal or internet I was about to change phone service but its been a business number for years and the data is always running out or slow and download random updates for no reason. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Please add me. I am having trouble getting and making phone calls and texts. In general, arbitration is a form of alternative dispute resolution in which two parties resolve a disagreement outside of court with a third-party arbitrator, as opposed to a judge or jury, deciding on the matter. T-Mobile is a joke no good service either and higher prices. Id rather go back to communicating via Pigeon Carrier if T-mobile is the only cell phone communication option for me. I contacted T-Mobile and was told that the main tower has a work order on it but to dont hold your breath regarding if and when it would be fixed. Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. Add me. for a useless service. What do you think of the allegations against T-Mobile? Service is terrible and bill is not what we were told when switching. Yeah this is really getting ridiculous. Please add me. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. This is why some attorneys have decided to handle the breach on a mass arbitration basis. Hmm..feel that should have been disclosed during the sale. I live on fix income how can you bill go up every month&then you are threateni with turn off . Add me the service with 5g is nothing like they said it would be- its a diaster! This is how bad my situation is. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. This material is not intended to be legal advice. If you meet the criteria, an attorney will contact you at no cost to explore the facts of your possible case. According to T-Mobile, not all the stolen data files contained the same information. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. Its ridiculous and phone service we drop calls.
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