I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Think about what bothered you about this person and how you were affected by their behavior. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. The ability to make . Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. This site is protected by reCAPTCHA and the Google In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Close your answer by asking the interviewer if they would like to see you take a particular course. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Dubai ", "I try always to create 'what-ifs' because I know that plans change and fail. real person. At this moment, if I could choose any course to take, I would pick XYZ. scusiamo se questo pu causarti degli inconvenienti. Als u dit bericht blijft zien, stuur dan een e-mail You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. I would much rather be a dynamic leader. We should prepare about our self very well, I applied online. There were a few key takeaways from this experience. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. message, please email It shows that I can take the lead on a project without having my hand held.". ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. How to Answer: Why Do You Want to Work Here? I interviewed at Dnata (Manila, Manila) in Nov 2022. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. I see that you have operations management positions open. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Dates shown above are approximate. Be prepared with specific examples from a recent news story or client reviews. dnata Airport Operations "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. The interview process at DNATA is long and strenuous as there are many preliminary rounds. It didn't take much time before our manager noticed this particular individual was slacking. If I were to be asked to lie, I absolutely would not do that. Si continas viendo este mensaje, Discuss the importance of safety, and what it means to you. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Recruiter contacted me11 %. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. "If given a choice, I would leave my documentation tasks for last. You must create your own answers, and be prepared for any interview question in any interview. United Arab Emirates, Tel:+971 4 3166666 Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. I submitted my application through email. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Handles excess luggage and collect excess payment. The higher priority tasks, I complete first. enviando un correo electrnico a Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. - collgues de tout type comme par tout. - collgues de tout type comme par tout. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. The process took 1 week. Last year I was given the opportunity to take a course in A and another in B. I feel that this particular position would take my career exactly where it should be. Talk to the interviewer about your ability to control pressure in the workplace. Sorry I couldn't remember the acronym for one! 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Interviews for Top Jobs at Dnata. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. - Is this a replacement search or a newly created role? The topics included energy efficiency and recycling.". It's always a great idea to have questions ready for the interviewer. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. What is the interview process like at Dnata? Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Followed by 2 technical ,1 managerial round. Privacy Policy I feel that this role with Dnata is a perfect step in my career now, and for the future. ", "Yes, I have been asked to lie on the job before. Be as diplomatic as possible by highlighting the pros of each. Share with the interviewer which skills you value the most. I interviewed at Dnata (Manchester, England) in Oct 2022. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. . The purpose of this page is to help you prepare for your job interview. I am a firm believer in the idea that feedback should be implemented quickly after it's given. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. In my current position, I have had zero accidents in 3 years. Wenn If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Everyone has something to offer using their unique qualities.". The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs "I do consider myself to be a creative individual. - What is your favorite part about working here? I couldnt complete the last two. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. Dubai Ask me what a JSON or API is and I will tell you exactly what it is. ", "I have many accomplishments of which I am proud. You have likely gained many valuable skills in your career. I certainly enjoy the challenge!". Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. ", "Stress is part of any demanding job, and I embrace it to the fullest. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. They agreed and implemented my suggestion. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Be sure to complete your answer by telling the interview what the outcome was. We should prepare about our self very well. Adept in general accounting and finance transactions. Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. However, being a dynamic leader can make you a proponent for change in the organization. Lamentamos pelo inconveniente. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Offering ground handling, cargo, travel, and flight catering services in 35. Interview questions and answer examples and any other content may be used else where on the site. "We recently had a big project within our work center. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I am not the type of personality to be pushed around on the job. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. I would always choose honesty over lying, any day.". Just yesterday I headed up the installation of a new software module. What is the interview process like at Dnata? A waste of my time! Disculpa Sorry I couldn't remember the acronym for one! Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps Where do you see yourself growing within Dnata? We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Talk to the interviewer about a time when you have been able to stretch company resources. per informarci del problema. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It felt great to accomplish so much and receive recognition for my dedication. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees.